“I should be able to ask my team for help” - The guy asking me to do his job for him after the umpteenth time of him refusing to learn a basic process.
This person had been taught the process multiple times before and simply refused to do it. It became relying on me to do the job for him in when my job is to help everyone on this large team with more advanced things then that.
Don’t show. Guide them to do it themselves. Never be the one to actually do it beyond the first time.
If they still refuse to learn, make them take notes. Make them read to you their notes from last time. Make them tell you what each step is and means.
Make asking you the hardest option for them to get what they want.
That’s similar as the saying:
Give them fish, and they will have something to eat for days. Teach them how to fish and they will have something to eat for a lifetime.
Something along the line 😅
Build them a fire and they’ll be warm for a night. Set them on fire and they’ll be warm for the rest of their life. 🤣
Hahaha dark humor, nice !
“I should be able to ask my team for help” - The guy asking me to do his job for him after the umpteenth time of him refusing to learn a basic process.
You are helping - they clearly need the additional training, and you’re doing everything you can to supply that. Their job can’t be relying on you.
They shouldn’t (and almost certainly don’t) have delegation authority.
For corporate bingo, the keywords are upskill, cross-training, and bus factor.
This person had been taught the process multiple times before and simply refused to do it. It became relying on me to do the job for him in when my job is to help everyone on this large team with more advanced things then that.