screenshot, probably from Ex-Twitter but I saw it on NOSTR, showing a guy saying that training a zoomer to use a PC at work is as difficult as training a boomer, with a reply indicating that there is only one generation that can rotate a PDF and that knowledge dies with us

  • DarkFuture@lemmy.world
    link
    fedilink
    English
    arrow-up
    28
    arrow-down
    1
    ·
    5 days ago

    I work on a help desk. We hired multiple Zoomers and they literally don’t understand how computers work. They don’t know what the registry is. Or what POST means. Or how to properly back up a user’s data without using automated software.

    They’re fucking dumb. Nice. But dumb.

    • rigatti@lemmy.world
      link
      fedilink
      English
      arrow-up
      21
      ·
      5 days ago

      To be fair, I’m a millenial who’s fairly tech savvy and I barely know what POST means. Then again, I don’t work in IT.

      • rice@lemmy.org
        link
        fedilink
        English
        arrow-up
        1
        ·
        edit-2
        3 days ago

        I would guess 90% of “IT” people don’t know what POST (in web context, maybe bios since they might have taken an A+ cert class lmao) means nor do they know how basic http or web servers work. Most of IT are help desk and do not know technology well but are comfortable enough to tell people to reboot, uninstall/reinstall stuff, reformat, google an issue they can’t figure out… Which is better than 99% of the world.

    • Zagorath@aussie.zone
      link
      fedilink
      arrow-up
      17
      arrow-down
      3
      ·
      5 days ago

      Why would someone on a help desk be expected to know what POST is? A software engineer, sure, but helpdesk? If it’s needed knowledge…that’s what training is for. Businesses’ expectation that people will come into the job already knowing exactly how you do things and never require on-the-job training is absurd.

      • JonC@programming.dev
        link
        fedilink
        English
        arrow-up
        23
        ·
        5 days ago

        Guessing they’re talking about Power-On Self Test rather than the HTTP verb. I’m assuming you were thinking of the latter given you mentioned a software engineer.

          • piratekaiser@lemm.ee
            link
            fedilink
            English
            arrow-up
            14
            ·
            5 days ago

            Software engineer here, can confirm I’ve never received anything by post in my life, it’s always couriers. My assumption is that post stamps are boomer NFTs.

              • piratekaiser@lemm.ee
                link
                fedilink
                English
                arrow-up
                2
                ·
                4 days ago

                As opposed to images on the internet… XD

                If anything it would actually take more effort to replicate a physical stamp now that I think about it.

        • rice@lemmy.org
          link
          fedilink
          English
          arrow-up
          1
          ·
          3 days ago

          help desk definitely doesn’t need to know that either. “does the shit turn on… no, well send it in then we will give you a new one”

        • dnick@sh.itjust.works
          link
          fedilink
          arrow-up
          3
          arrow-down
          1
          ·
          5 days ago

          Do you think that’s what he meant by POST? Could have meant data delivery through http? Do you think they should know that one too?

          • SoulWager@lemmy.ml
            link
            fedilink
            arrow-up
            4
            arrow-down
            1
            ·
            edit-2
            5 days ago

            That’s not one helpdesk needs to know, unless you’re in a specific niche where it’s relevant to how your normal users interact with your product. (For example, some backend service, where your users are web devs)

        • rice@lemmy.org
          link
          fedilink
          English
          arrow-up
          1
          ·
          3 days ago

          maybe in 2005. Today it is “did it turn on? No? Ok we will give you a new one”

    • wheeldawg@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      1
      ·
      4 days ago

      I got used to looking for registry tweaks, but I don’t even know what to call it exactly.

      The closest I’ve got is: A place for accessing hidden settings in Windows. I’ve made a couple typos in there and nuked an install or two of XP, but I never really changed much personally. Just kinda looked up various ways people would use it to accomplish x, y, or z, out of curiosity.

      I don’t have to deal with it anymore at least.