Education Department will use ‘secret shoppers’ to detect student loan servicer errors | CNN Politics
www.cnn.com
The Department of Education announced it will use “secret shoppers” to help monitor the student loan repayment process, as payments for millions of borrowers restarted last month following a pause during the Covid-19 pandemic that lasted more than three years.

CNN —

The Department of Education announced it will use “secret shoppers” to help monitor the student loan repayment process, as payments for millions of borrowers restarted last month following a pause during the Covid-19 pandemic that lasted more than three years.

  • Salamendacious@lemmy.worldOP
    141·
    8 months ago

    I’ve noticed lemmy tends to skew more extreme than reddit did. But I’ll just keep on doing me and they can keep on doing them.