No, I’m not a programmer even though I sit by the PC. Also I can’t magically fix any and all your computer related problems in a second I look at your PC.
I worked in support for a company that had 20.000 employees back in 2013. We were 150 people handling calls and tickets, and there was an average of 30-40k calls/tickets a month.
10% was resolved by restarting. How many man hours is not wasted because they haven’t restarted? It baffled me when I saw the actual numbers.
(IT, sort of sys-admin/remote help)
No, I’m not a programmer even though I sit by the PC. Also I can’t magically fix any and all your computer related problems in a second I look at your PC.
Sure you can! Just turn it off then on again.
I worked in support for a company that had 20.000 employees back in 2013. We were 150 people handling calls and tickets, and there was an average of 30-40k calls/tickets a month.
10% was resolved by restarting. How many man hours is not wasted because they haven’t restarted? It baffled me when I saw the actual numbers.