I am, as of last year, completely banned from Ebay. No I cannot make a new account, according to the help person on the phone, they will just ban that account. It is a permanent ban.
It came as a complete shock to me since I hadn’t used Ebay in literally years. Apparently there was a strange login from somewhere up in Nottingham that flew under my radar, but other than that no info.
I’ve called them asking for more information on how to re-instate the account, and more importantly – what exactly I am supposed to have done to have been banned so harshly. Nothing, no answers, they just repeat verbatim the strange login from Nottingam, and that’s it. Their records do not go back more than a year apparently
There’s nothing I can do about it. It’s this weird Kafka-esque situation where I’m being punished for a crime done in my name that absolutely no one can tell me about.
The good news is that if their records don’t go back more than a year, then you can just wait a year and create an account. They’ll have no idea who you are!
Ebay banned 5 of my accounts (most very likely for vpn). When contacted support they were like “you have been permanently banned, we won’t reinstate your account, we won’t tell you why, you cannot evade this ban”
Maybe that’s what happened to me! I had an eBay account I used like once, not even sure if I bought anything I think I just logged in to look at stuff, and I got banned later. Maybe they thought I was suspicious due to VPN use and not adding payment details to my account, but like I got no response and had to make another account.
I dealt with something similar with Discord once. It was infuriating. These companies often contract out this type of responsibility, and nobody has any incentive to care or spend any time with any individual case, so you can just be completely cut off.
I dunno about ebay specifically, as they haven’t banned my account. But I meant this more about websites in general. My experience is that they could just look at the name on my credit-card and realize that I’m the same person, but they don’t. I’m sure there are exemptions.
Semi-related:
I am, as of last year, completely banned from Ebay. No I cannot make a new account, according to the help person on the phone, they will just ban that account. It is a permanent ban.
It came as a complete shock to me since I hadn’t used Ebay in literally years. Apparently there was a strange login from somewhere up in Nottingham that flew under my radar, but other than that no info.
I’ve called them asking for more information on how to re-instate the account, and more importantly – what exactly I am supposed to have done to have been banned so harshly. Nothing, no answers, they just repeat verbatim the strange login from Nottingam, and that’s it. Their records do not go back more than a year apparently
There’s nothing I can do about it. It’s this weird Kafka-esque situation where I’m being punished for a crime done in my name that absolutely no one can tell me about.
The good news is that if their records don’t go back more than a year, then you can just wait a year and create an account. They’ll have no idea who you are!
Well no they know my name and address and phone number, just not any details relating to my account.
I would have to switch number and probably address and be very careful with my name when using them in the future
Gdpr removal requests?
Ebay really acting like theyre the only game in town.
Sounds shady. Prolly for the best they banned you.
Ebay banned 5 of my accounts (most very likely for vpn). When contacted support they were like “you have been permanently banned, we won’t reinstate your account, we won’t tell you why, you cannot evade this ban”
Maybe that’s what happened to me! I had an eBay account I used like once, not even sure if I bought anything I think I just logged in to look at stuff, and I got banned later. Maybe they thought I was suspicious due to VPN use and not adding payment details to my account, but like I got no response and had to make another account.
I dealt with something similar with Discord once. It was infuriating. These companies often contract out this type of responsibility, and nobody has any incentive to care or spend any time with any individual case, so you can just be completely cut off.
One of the reasons that I like owning my domain, is that I can just make another account. [email protected], and I’m back to buying.
Dont they check your postal address too?
I dunno about ebay specifically, as they haven’t banned my account. But I meant this more about websites in general. My experience is that they could just look at the name on my credit-card and realize that I’m the same person, but they don’t. I’m sure there are exemptions.
That’s what I’m worried about, but good to hear they might not be clocking onto it